Shipping Policy

Last updated: September 11, 2026

Where We Ship From

We fulfill orders through Amazon’s U.S. fulfillment network. Packaging may vary by item and fulfillment method.

Processing Time

Orders are processed within 1–2 business days. Orders placed on weekends or U.S. holidays begin processing the next business day.

Delivery Times

Standard shipping: Estimated delivery is 3–5 business days after processing. Processing and delivery are separate, so allow approximately 4–7 business days in total.

Expedited shipping: If available, the price and estimated delivery date are shown at checkout.

Buy with Prime: Use the delivery estimate shown at checkout for your address and selected items.

Delivery estimates are not guaranteed. Carrier delays, weather, holidays, and high order volumes may affect arrival dates.

Shipping Rates and Destinations

Standard shipping is free for U.S. orders. Any optional expedited shipping charges are displayed at checkout before payment.

We ship within the United States only. Available shipping options depend on your delivery address and are shown at checkout. We do not offer international shipping.

Order Tracking

We’ll email your tracking information when your order ships. Tracking may take up to 24 hours to show movement.

For Buy with Prime orders, use the tracking link in your order confirmation or order details.

Split Shipments

Items may ship separately and arrive at different times. You’ll receive tracking information for each shipment. We do not charge extra because an order ships in multiple packages.

Address Changes and Cancellations

Check your shipping address before placing your order.

To request an address change or cancellation, email tfortech@modtechsupply.net as soon as possible. Once an order enters fulfillment, changes or cancellation may no longer be possible. Requests are not guaranteed.

Returns and Return Shipping

Standard orders: Request a return within 7 days of delivery. Eligibility, item-condition requirements, and exclusions are explained in our Refund Policy. Return shipping is your responsibility for standard returns. Contact us for approval and instructions before sending anything back.

Buy with Prime orders: Eligible items generally have a 30-day return window with free return shipping under Amazon’s applicable terms. Use the return instructions in your Buy with Prime order details.

Damaged, defective, or incorrect items: Contact us promptly with photos of the item and packaging. We cover the replacement and applicable return shipping, as explained in our Refund Policy.

Approved standard-order refunds are issued to the original payment method after receipt and inspection, according to our Refund Policy.

Lost, Delayed, or Damaged Packages

If tracking says delivered but you haven’t received the package, check your delivery area, neighbors, and building’s mail area. If it hasn’t appeared within 48 hours, email tfortech@modtechsupply.net so we can investigate and help resolve it.

For damaged standard orders, contact us within 7 days of delivery with photos of the item and packaging. Buy with Prime orders follow the applicable Prime return terms.

Questions?

Email tfortech@modtechsupply.net. A reply will be giving within one business day.